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Crafting Dialogue: Tension and Conflict

There are several ways to build tension. One way is to use negative dialogue. Fiction readers face dialogue in their daily life, and there are certain types and aspects of communication that clever writers can use to trigger emotions in the reader. Some of these types of dialogue can define characters, set scenes, and create moods.

Toxic Communication

Toxic communication includes backstabbing, gossiping, slander, libel, tainting someone's reputation, and any type of dialogue that causes harm to another person. Overdoing this type of communication is amateurish, but in the hands of the right writer, it is effective. Jill stepped back, "really?"
Ann, "What's wrong?"
Jill turned her head, "nothing."

"Do you trust him?"

"I wouldn't ask her for help."

"I'll do it myself before I trust them."
Statements like this in dialogue can do one of two things. First, if the antagonist, villain, uses the statement, it can be used to prejudice the reader against the villain. Second, if the protagonist, Hero, uses these words, then it can foreshadow the fact that they are talking about the antagonist. Toxic communication, in the work place and between friends, causes tension. Using phrases that cause in a story will cause tension in the reader as they read.

Obstacles to Good Communication

Obstacles of good communication can be used to foreshadow, create mood, or as a conflict. A fear of speaking or fear of rejection can create a great emotional problem for the character to grow out of, or a good conflict.

The obstacles to clean communication are obvious:
 

Fear of speaking
Fear of rejection
Fear of embarrassment
Self-rejection if the outcome is negative
Possible damage to self-esteem
Inability to think in complete sentences
Speaker speaks in passive voice
Inexperience/lack of skill with the language
Social submission

Emotional Triggers
Only two of these refers to the speaker's ability to communicate, the rest are based in the speaker's emotional triggers. These triggers are situations that bring to mind a bad memory from the past. The spelling bee where child stuttered on the letter 's' and everyone laughed, a look of disgust from a teacher at a poorly written paper, constantly being told to shut-up or telling a child they are stupid.

Each person must set individual goals and raise the benchmark slightly. Then they must strive to overcome each goal. This is one of the fundamental principals of happiness. Confucius, to Buddha, to Jesus, to today's philosophers all consider this as a one of the basic stepping stone on the journey to self-actualization. It is also the foundation for building good verbal communication skills. This is a good goal to have fiction characters reach at the end of a story. And, one way to make a character growth arc believable, is to have the character's communication improve after the black moment.

Good  Dialogue

bulletLearn to say what you mean, mean what you say.
bulletLearn to talk only when you have something to say.
bulletDo not talk just to take control of the group or attract attention.
bulletLearn to listen.
bulletIdentify the different communication styles.
bulletLearn to separate social communication from business communication.
bulletSpeak less then 50% of a conversation.
bulletSpend less than 50% of talking time on yourself.

This over simplified explanation of communication is all a writer needs to change their dialogue from a rambling method of giving a fiction story's readers some information, and using the dialogue to define characters, create conflicts, and create tension.


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